LeapUX partnered with Soldiers Helping Soldiers to create a bilingual, accessible digital platform that better connects veterans to services and strengthens public support for the organization's mission.
The Challenge
SHS needed a modern platform that would make it easier for veterans to access resources while also supporting donor engagement, volunteer participation, and future organizational growth.
What We Did
LeapUX designed and delivered a platform that supports bilingual access in English and French, improves navigation to essential veteran services, creates clearer user journeys for donors and volunteers, integrates fundraising and engagement touchpoints, and equips the internal team with training and documentation for long-term independence.
Impact
The new platform made critical resources easier to find, improved engagement with supporters, and provided SHS with a stronger digital foundation for growth. It helped the organization better connect people to services while expanding awareness of its mission.
Services Delivered
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