LeapUX supported Beneva following the merger of La Capitale and SSQ Insurance, helping bring consistency to a large and complex digital and operational ecosystem.
The Challenge
A successful merger required more than a visual refresh. Beneva needed a unified brand experience across systems, teams, templates, platforms, and customer touchpoints—while maintaining continuity, usability, and accessibility.
What We Did
LeapUX helped establish alignment by developing a scalable design system and brand framework, standardizing templates and communication tools, reviewing digital touchpoints for consistency, supporting accessible documentation, and creating governance materials and onboarding resources for teams across the organization.
Impact
The work supported a more cohesive post-merger experience, reduced fragmentation, and helped teams across the organization apply the new brand with confidence and consistency.
Services Delivered
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